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We build end-to-end solutions that are tailor-made to your needs

Integrate Customer Relationship Management technology in your business strategy

redk is an end-to-end technology partner. We determine goals for solutions by identifying your business challenges, requirements, and opportunities. An initial guideline is created to fully align the strategic goals of your business with technical requirements.

Our customer management solutions revolve entirely around your services and products. We are fully committed to helping you focus on your customers through a razor-sharp lens and tailor your products and services to fit their needs and gain a competitive edge in your target market.

We deliver integrated services, from technology provision to solution implementation to on-going support and continuity services.

Consultancy services

Application design and implementation roadmap definition, technology platform evaluation / Cloud CRM, business process mapping, architecture / Cloud strategy definition, etc.

Implementation

Sales, Marketing, and Customer Service end-to-end solutions use different delivery models, CRM Instance consolidation, change management and training, and user adoption services.

Integration and data migration

Integration strategy definition (MDM, ETL, Integration Bus), integration of CRM platforms with legacy and third party applications. Data migration from legacy applications to CRM.

Managed services

Application, integration and technical support. Enhancement and continuity services. Maintain an agile and reliable infrastructure that boosts business performance.

More about our approach

Digital transformation through customer experience

It’s clear that in many business transformation projects, the customer experience is a key driver and catalyst. The transformation process is more about the ability to generate positive experiences than about technology itself.

Our agile implementation methodology

Our agile development methods are focused on delivering business value early and continuously, as each interaction is planned, tested, and delivered to the customer by the assigned project team.

Implementing a customer relationship strategy

Delivering technologies that put your customers at the heart of your business. We work with our customers to assemble a dedicated team of functional consultants to make your customer experience strategy tangible.

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